We had been on AA 1517 from Miami to Roatan 02/thirteen/16 and 02/fourteen/16 & The flight was unable to land in Roatan and diverted to Belize. I'm common sufficient with flying to learn the Captain built the suitable phone plus the diversion was weather related. On landing in Belize we ended up educated because of the Captain there was a warning mild on an engine that necessary to be addressed, the section was offered in Belize. The result was a transparent mechanical hold off. We deplaned and have been explained to we'd get meals and drink. Right after greater than one hour we experienced not been fed and a little bit later on we were given a sandwich and bottled h2o then explained to we could board.
Occasions have transformed and its really sad. BTW – Our flight to Madrid was with Iberia as well as practical experience was the complete opposite! The aircraft was dazzling, thoroughly clean and modern plus the food items possibilities were appetizing as well as the attendants were aware about foodstuff ingredients. Naturally it can be done appropriate!
Question if anyone reads this but AA is definitely the worst airline in the world. Didn’t fly them For some time resulting from interior problems.
I even tried using calling on the phone and received nowhere; all I could listen to is a recurrent concept and Once i ask for to speak to buyer relations, I might get cling up on.
My Mate of mine booked my mom a reservation from haiti to miami fl I paid her $three hundred to buy me the fares however she didn't advised me the flight is going to be scheduling on a nonrevenue flight it absolutely was a ridicullus second for all of us, quesion I've In the event the seat is just not assurance why did she took The cash from me
Lori went to speak to an attendant and explained to her that Aaron would be scared for being to the airplane not figuring out what was happening. At last, right after Substantially convincing, Aaron was permitted to get off and meet up with Lori on the gate.
I needed to have a minute to contact out the amazing shopper service Connie Sanders as part of your Dallas Business gave my spouse And that i in a very nerve-racking scenario. Connie went over and over and above to ensure we had been cared for and her amount of awareness to fixing our difficulties loaded day was remarkable, she single handedly restored my faith in your organization and she or he justifies congratulations to the get the job done that she does.
I had been on hold for around forty minutes, with normal ‘updates’ from the supervisor named Tony…who was making contact with some unknown department to check on the next, missing voucher….when…Of course,, I was Slice off! I identified as again…only to get advised the wait around will be eighteen-twenty five minutes. I’m nevertheless waiting on this call back again. This vacation is definitely the excursion of the life span for my partner, a wounded veteran and most cancers survivor.
I used to be a primary time consumer to on the web reservations so I was pretty anxious And that i produced them concurrently as my brother-in-law from his household so he could walk me by it. At the end my Expense for the exact same vacation was about $one hundred seventy greater than his. I locked in a value (round trip)of $365 depart $30 return excursion, but was billed $425.12 Each and every as opposed to the $395 each. Charging for seats only for find more information the departure of $60ish, the return flight wasn't an extra charge due to the fact there have been seats accessible together at no more demand. I used to be billed both of those methods in lieu of just the departure – so yet another $60ish. I planned to get my reservation in at the same time as my brother in regulation so I submitted it and attempted to determine after why mine was about $one hundred seventy more for a similar point. I had the confirmation electronic mail planning to my operate so I could print it out so I didn’t have it available to me from my property. Once i went into operate a next working day later, I could see all the things was wrong. After i referred to as AA I had been transferred around and told nothing might be carried out it absolutely was earlier the 24 hours – I didn’t need to cancel only get a credit rating.
I'm astonished at the lack of buyer service at American Airlines. I used to be a flight attendant for 30 yrs and took excellent satisfaction during the teaching I gained from American. On a recent journey I watched a passenger and agent argue about which 1 was ruder. There's no apparent enforcement of grooming policies any place in the organization.
I’m really upset that your Airline has interjected its organization within a socio-political difficulty regarding the recent Monthly bill signed into law by our Governor. What you have got interpreted as “discrimination” in opposition to the LGBT Neighborhood is actually a bill making sure “equal rights” for all.
I will never be use AA again!! I booked a flight for me and my son to affix our family members on family vacation. Long story quick a little something came up and we're unable to go presently. I termed your company with about a weeks notice. Canceled the battle with cell phone rep John; who was really well mannered. He didn't say just about anything about the level of demand I will be come about for canceling the flight. I known as back again to request about the charge and I had been instructed which i will be charge $two hundred by AA and $fifty from the supply I accustomed to e-book the flight per person. Which i might have a $fifteen credit per human being… I asked to talk to her supervisor and Michelle Morgan was the individual I following talked to. She was no help, I asked to talk to her supervisor and he or she mentioned that there was not a soul over her. I advised her that I was absolutely sure that there was somebody previously mentioned her. At last she mentioned which i could head over to The client relations World-wide-web-internet site. Once more I asked her two times for her supervisor’s identify and she replied shopper relations. I once more advised her I needed the title of her direct supervisor, the person who she documented to…the identify provided was Jalia Elisidi .
My flight was pretty nice. I had an Loss of life in my loved ones and return house on Thursday morning. So with which i termed shopper service and inquire if I could get an flight back again two days early. I had been told that it could Expense me 600 more than my initial return ticket.
I believed there to be a policy for overweight people. I was up versus the window all the excursion.I paid out for my seat but since it turned out I actually didn’t have one particular. Along with the Previous Piedmont nonetheless flying pondering American would do far better, unhappy throughout.